Southwest Virginia Regional Jail - Duffield Facility, VA Inmate Commissary, Care Packs (2024)

What is an Inmate Commissary?

Commissary, also known as Canteen, is the ‘store’ within a jail or prison where inmates can purchase items that they want or need to make their stay in jail or prison less of a burden.

Snacks and comfort foods, branded hygiene products they are used to, sneakers and t-shirts, prayer blankets, radios, headphones, television sets, tablets, stationary products and art supplies; depending on the facility, there are thousands of products to choose from.

Some jail and prison systems run their own commissary store, others contract out to companies that serve dozens or hundreds of jails, where inmates and/or their friends and families can purchase products through a website from home, or a kiosk or tablet within their facility.

What items can inmates purchase in jail and prison?

• Cookies
• Pastries
• Candy
• Tuna and mackerel
• Coffee and Tea
• Soft drinks
• Energy drinks
• Pizza
• Hamburgers
• Chicken fingers
• Spices

• Shampoo
• Soap
• Shaving supplies
• Lotions
• Deodorant
• Oral care
• Toilet paper
• Nail care

• Sweats
• Sneakers
• Shorts
• Underwear and bras
• Socks
• Jackets
• Hats

• Televisions
• Radios
• Headphones
• Tablets
• Watches

• Playing cards
• Games
• Bibles
• Books
• Art supplies
• Stationery supplies
• Vaping products (only some states)
• Greeting cards

How much money can an inmate spend on commissary each month?

Generally, the maximum spend in jail is about $300 per month. Prisons allow a bit more as it is more of a permanent home, whereby jail is temporary. To find out how much an inmate in the Southwest Virginia Regional Jail - Duffield Facility can spend each month, call 276-690-9550.

How often can inmates purchase commissary?

Some jails it's twice a week, others once a week or every other week. A lot of the online stores care pack companies are once a month. To find out the exact schedule for Southwest Virginia Regional Jail - Duffield Facility, call 276-690-9550.

How can a friend or family member deposit money for an inmate in jail or prison?

Southwest Virginia Regional Jail - Duffield Facility has its own methods for receiving money for inmates, and that information can be found above or by calling 276-690-9550 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.

1. Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.

When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate.

Never send personal checks or cash either.

2. Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.

3. Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.

4. There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country.

If one of these companies (listed in the next question) works with Southwest Virginia Regional Jail - Duffield Facility, this information will be outlined above.

Who are the companies that jails use to send money to inmates?

There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.

The companies, in alphabetical order, are:

Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
City Tele Coin
Correct Solutions Group
Express Account
Inmate Canteen
Jail Pack Store (McDaniel Supply)
JailCanteen (Oasis)
Prodigy Sales
Smart Communications
Tennessee Business Enterprise

How do I send an inmate money by mail?

To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 276-690-9550.

Can I send an inmate money online?

Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Southwest Virginia Regional Jail - Duffield Facility contracts with for inmate deposits, call them at 276-690-9550.

How expensive are items on commissary?

Items on commissary are no more expensive than they would be at a local Walmart store.

What is a Commissary deposit?

A commissary deposit is the money that a person on the outside deposits in an inmate’s trust account, so they can have money to spend on commissary and communication services.

How much money can inmate have in his commissary account?

The limit that an inmate can have in their commissary account is usually about $300.00. To find out what the limit is for Southwest Virginia Regional Jail - Duffield Facility, call 276-690-9550.

Can I send an inmate a package or care pack??

Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.

You can only send items from the one that your jail has a contract with.

An inmate carepack is a pack of snacks and/or hygiene products that friends or family members of an inmate can purchase online and have shipped to an inmate. The carepack company needs to have a contract with the facility before it can be shipped to the inmate.

Check this page, the Money Page or the Commissary Page for further information, or call the jail at 276-690-9550 to see which one that the Southwest Virginia Regional Jail - Duffield Facility works with.

Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:

Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Union Supply Direct

Can an inmate buy gifts on commissary?

Not really. Other than the basic supplies mentioned above there are no gifts other than greeting cards that they can fill out and mail to a friend, family or loved one.

Southwest Virginia Regional Jail - Duffield Facility, VA Inmate Commissary, Care Packs (2024)


How do I put money on an inmate commissary in Virginia? ›

The kiosk located in the vestibule and is available 24/7. Money can be placed onto an inmate's account through the kiosk located in the lobby. Funds deposited through the kiosk are credited to the inmate account immediately.

Do you have to pay to be in jail in Virginia? ›

In accordance with Virginia State Statute 53.1-13.1; inmates serving weekend and nonconsecutive day sentences may be charged a set amount to defray their cost of keep. Fees shall be collected and used for the sole purpose of defraying the cost of the inmate's keep.

What is the name of the jail in Duffield, Virginia? ›

The Southwest Virginia Regional Jail Authority operates multiple facilities in the region, including the Duffield Facility located on Boone Trail Road. Offering inmate information, funds, mail, and phone services, the facility also provides video visitation and attorney verification.

How do I put money on an inmate's account in WV? ›

Family and friends of WV Division of Corrections inmates may deposit money to inmate trust fund accounts by the following methods:
  1. Phone: Call 888.988. 4768.
  2. Web: Visit
  3. App: Use the ConnectNetwork app for iOS or Android devices.
  4. Guide and Support Numbers.

How to send money for commissary on JPay? ›

To make a payment, you first need to open a free account with Once you've registered, click on the “Send Money” tab, select the type of payment and agency, select the card you would like us to charge, and confirm your information. You can also call a live agent to help you through the process.

Why do inmates use Cash App? ›

Family and friends will exchange Cash App accounts and transfer money back and forth as a means to do something on the inside of the prison (give point and stick tattoos to each other, go to the salon within the prison, exchange contraband within the prison, etc.).

What is the 65 percent law in Virginia? ›

Begining July 1, 2022, many felony defendants may earn up to a maximum of 15 days per 30 days served (a minimum time served of 65%) • For offenses listed, felony defendants are limited to 4.5 days per 30 days served (a minimum time served of 85%).

How much do inmates pay to be in jail in Virginia? ›

Payment of costs associated with prisoners' keep. Any sheriff or jail superintendent may establish a program to charge inmates a reasonable fee, not to exceed $3 per day, to defray the costs associated with the prisoners' keep.

How much does it cost to be in jail in Virginia? ›

Inmates are responsible for room and board fees, authorized by Virginia law. Jails may collect up to $3.00 per day from inmates to help offset the costs of housing. Our current room and board fee is $1.00 per day. Inmates are also responsible for medical and dental co-pays.

What is the largest jail in Virginia? ›

Red Onion State Prison (ROSP) is a supermax state prison located in unincorporated Wise County, Virginia, near Pound. Operated by the Virginia Department of Corrections (VADOC), it houses about 800 inmates.

How many jails does Virginia have? ›

Virginia has 71 jails in 133 counties.

What state prisons are in Virginia? ›

List of Virginia state prisons
Buckingham Correctional CenterDillwyn1,100
Caroline Correctional UnitHanover137
Central Virginia Correctional Unit #13Chesterfield250
Coffeewood Correctional CenterMitchells1,193
36 more rows

How do I add money to my getting out app for inmates? ›

How do I add money to my account?
  1. Log in to your GettingOut account.
  2. Click on the “Deposit” link on the left-hand side or the My Account tab and then “Deposit.”
  3. Choose the inmate you'd like to receive funds, the payment method and the amount.
  4. You can also set up recurring deposits for your convenience.

How many federal prisons are in WV? ›

There are six federal prisons in West Virginia as well as six federal prison camps.

How many jails are in West Virginia? ›

The Jail System

West Virginia has 10 jails in 55 counties. The jail population in 2020 was 5,110.

How do I add money to my commissary on getting out? ›

How do I add money to my account?
  1. Log in to your GettingOut account.
  2. Click on the “Deposit” link on the left-hand side or the My Account tab and then “Deposit.”
  3. Choose the inmate you'd like to receive funds, the payment method and the amount.
  4. You can also set up recurring deposits for your convenience.

How to put money for commissary at clark county detention center? ›

Credit/Debit Card

This service is available online at or over the telephone at 1-866-232-1899. Cash funds may be deposited in a kiosk located in the Clark County Detention Center lobby. We do not recommend sending cash through the mail.

How to put money on inmates books near Virginia Beach, VA? ›

By money order, certified check or cashier's check made payable to “VBSO Inmate Account” in-person at the Virginia Beach Sheriff's Office Accounting window or drop box (both located inside the Visitation Lobby, Building 7, at 2425 Nimmo Parkway) open Monday-Friday from 8:30 a.m.-4 p.m. and 6-9 p.m. and Sunday from 2-4 ...

How can I contact JPay customer service? ›

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